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Basic Support: Email support of technical considerations and user support of application included in all subscriptions
Basic Support plus help desk phone support and Helping Hands, standard business hours US Eastern Time
Hands-on application assistance provided by help desk representative for use functions such as template import or modifications or other operational functions. Subscription plus time
Start-up bootcamp
Implementation support including custom imports of existing firm audit plans, document templates, letters, request forms, report formats
Webinar training (group / when available)
Custom scheduled on-line training
Workflows
Forms
Help Documentation